How Verse Therapy Streamlined Insurance Claims Management While Saving $29k Annually

Challenge

Verse Therapy faced a critical need in their revenue cycle management.

Without a dedicated care coordinator ensuring timely processing and collection of insurance claims, they needed someone to ensure payments aren’t falling through the cracks. 

Results 

Through Pearl Talent, Verse Therapy found a scalable solution for their operational needs and overall growth.

Pearl successfully placed an EA who quickly became an essential team member managing crucial insurance payment processes, leaving an impact that was felt across multiple areas of the business.

• Process Management - Their hire took complete ownership of the insurance claims process, ensuring consistent revenue collection and maintaining healthy cash flow for the business.
• Enhanced Customer Experience - By efficiently handling cost estimates and administrative processes, she helped create a smoother experience for new clients
• Operational Excellence - Her seamless integration allowed for easy scaling of operations, with minimal oversight needed for day-to-day tasks.

Through Pearl’s straightforward and quick hiring process, Verse Therapy found a capable professional who not only managed critical revenue operations but also contributed to improved customer experience. The success of this placement impacted both the financial health and growth potential of the company.